Skydive SWOOP respects your privacy. This policy explains what information we collect and how we use it.
Information we collect
We collect information you provide directly — such as your name, email, phone number, and payment details — when you book a jump, purchase a gift certificate, or contact us. We may also collect basic technical data (such as your IP address and browser type) when you visit our website.
How we use your information
- To process bookings, payments, and gift certificates
- To communicate with you about your reservation, including weather and scheduling updates
- To respond to your questions and requests
- To improve our website and services
Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us operate — such as our booking and payment processors — and only as needed to provide our services, or where required by law.
Booking & payment processing
Online bookings and payments are handled by our third-party booking provider. Their handling of your payment information is governed by their own privacy and security practices.
Cookies
Our website uses cookies to enable basic functions and improve your experience. You can control cookies through your browser settings.
Your choices
You may contact us to access, update, or request deletion of your personal information, subject to any legal or operational requirements.
Contact
Questions about this policy? Email info@skydiveswoop.ca or call 1-800-463-5867.